Frequently Asked Questions
When will my order be shipped?
Orders are typically processed within 1–3 business days. During launches, restocks, promotions, or high-volume periods, processing times may be slightly longer.
Do you ship internationally?
Yes. We ship internationally to selected countries. International shipping rates are calculated at checkout and vary depending on destination, package weight, and shipping method selected.
Can I return my order?
We accept returns on eligible items within 14 days of delivery. Please refer to our Returns & Refunds Policy for full details and eligibility requirements.
How do I track my order?
All orders include tracking. Tracking details will be sent to your email address once your order has been dispatched.
How do your products fit?
Fit information is provided on each product page where applicable.
Are your products adjustable?
Products with adjustable sizing will have sizing and fit details listed on the product page.
What happens if my item arrives damaged?
If your item arrives damaged or incorrect, please contact us as soon as possible with your order number and clear photos of the issue. We'll work with you to resolve it as quickly as possible.
Do you restock sold-out designs?
Some will. Some won't.
Maison d'Audace releases products in drops, and not every design is intended to remain available forever.
If a product returns, we'll let you know.
How can I join the Inner Circle?
The Inner Circle isn't publicly advertised.
Access is occasionally offered through Maison d'Audace orders, releases, and other brand experiences.
Those who need to know tend to find it.
How do I contact Maison d'Audace?
For enquiries, collaboration requests, media enquiries, or general troublemaking, please visit our Contact page or email us at hello@maisondaudace.com.