Shipping policy

Processing Times

Orders are typically processed within 1–3 business days.

During launches, restocks, promotions, or high-volume periods, processing times may be slightly longer.

Shipping Options

Australia Post Standard Shipping

$9.95 AUD

Australia Post Express Shipping

$14.95 AUD

Shipping costs are calculated in Australian Dollars (AUD).

Tracking

All orders include tracking. Tracking details will be sent via email once your order has been dispatched.

Delivery Estimates

Delivery timeframes are estimates only and may vary depending on your location, carrier delays, weather events, or peak periods.

Maison d’Audace is not responsible for delays caused by shipping carriers once an order has been dispatched.

Incorrect Addresses

Customers are responsible for ensuring shipping details are correct at checkout.

If an incorrect address is entered, we may not be able to amend or recover the order once it has been shipped.

Lost or Damaged Parcels

If your parcel is lost or arrives damaged, please contact us at support@maisondaudace.com with your order number and any relevant information.

We will work with the shipping carrier to investigate the issue and assist where possible.

International Shipping

We ship internationally to selected countries.

International shipping rates are calculated at checkout and vary depending on destination, package weight, and shipping method selected.

Customers are responsible for any customs duties, taxes, import fees, or other charges that may apply in their country.

Delivery timeframes for international orders vary by destination and are provided as estimates only.

Questions

For shipping enquiries, please contact: